Our Approach

The key to Radiant Resources longevity and your success is our methodology: consistency powered by creativity. Our talented project team follows a thorough, precise process from discovery to delivery. Our deliverables may include a simple hardware or software implementation or a comprehensive roadmap, highlighting gaps requiring immediate attention and longer-term initiatives requiring planning and budgeting. By taking the time to understand your IT challenges thoroughly, we partner with you to deliver exactly what your organization requires.

• Discover: Clearly understanding the challenges your organization is facing is the key to creating a solution aligned with your goals. Only then can Radiant make recommendations and successfully deliver a plan to address your challenges.
• Strategize & Customize: Our skilled team will formulate a strategic proposal matched to your objectives that outlines the technology and services crucial for your success.
• Implement: Key considerations include communicating the project objectives and detailed plan, building a strong implementation team, monitoring, evaluating, and documenting progress against goals, and managing change.
• Optimize & Maintain: Radiant remains actively engaged...testing and troubleshooting until the solution is stable and the handover is complete.

"I have worked with Radiant Resources for 14 years. Working with them is different than most companies. They become partners, understanding your business and needs, and never pushing items that don't fit. Their customer service is exceptional, always a quick response, and always willing to research solutions on our behalf. I highly recommend working with Radiant Resources."
-- John Albright - VP INFORMATION TECHNOLOGY, VISITING NURSE ASSOCIATION HEALTH GROUP